Privacy Policy

Effective Date: August 24, 2026

Arnaez Studios LLC (“Arnaez Studios,” “OhMyStickers,” “we,” “us,” or “our”) operates the website ohmystickers.com (the “Site”) and is committed to protecting the privacy of our visitors and customers (“you,” “your”). This Privacy Policy explains what personal information we collect, how we use and protect it, and the choices you have regarding your information.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly to us, information collected automatically when you use the Site, and information from third-party services that support our store.

a) Information You Provide to Us

Contact information: name, email address, shipping and billing address, phone number
Account information, if you create an account (username, password)
Order information: products purchased, order history, wishlist items
Payment information: processed securely by our third-party payment processor(s) (PayPal and/or Stripe). We do not store your full credit or debit card numbers on our servers.
Communications: messages you send us through our contact form, email, or social media, including any information you choose to include
Marketing preferences: your email address if you subscribe to our newsletter or promotional emails

b) Information Collected Automatically

Device and usage data: IP address, browser type, operating system, pages viewed, time spent on pages, referring website, and general location (city/region level)
Cookies and similar tracking technologies (see Section 3 below)

c) Information from Third-Party Services

We use third-party plugins and services to operate the Site, which may collect information on our behalf, including:

WooCommerce — our e-commerce platform, processes order and account data
Payment processor(s) (PayPal and/or Stripe) — processes payment transactions securely; we do not have access to or store your full payment card details
Jetpack and Google Site Kit (Google Analytics) — website performance, traffic, and analytics
YITH Wishlist — stores items you add to your wishlist
OptinMonster — manages email sign-up popups and forms
WPForms — processes submissions made through our contact form
Email marketing platform (Hostinger Reach) — manages our newsletter and promotional email campaigns

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including payment, shipping, and customer service
Create and manage your account, if applicable
Communicate with you about your orders, inquiries, and customer support requests
Send you marketing emails and promotions, if you have opted in (you may unsubscribe at any time)
Improve our Site, products, and customer experience
Detect, prevent, and address fraud, security issues, or technical problems
Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Site, remember your preferences (such as items in your cart or wishlist), analyze traffic, and support advertising and marketing efforts. This may include cookies set by WooCommerce, Google Analytics (via Google Site Kit), Jetpack, and OptinMonster.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site, such as your ability to complete a purchase or maintain items in your cart.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers who help us operate the Site and fulfill orders (payment processors, shipping carriers, email marketing platforms, analytics providers, and hosting providers), who are authorized to use your information only as necessary to provide these services to us
Legal authorities, if required to comply with a legal obligation, protect our rights, or respond to a valid legal request
A successor entity, in the event of a merger, acquisition, or sale of assets, subject to the terms of this policy

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to process your orders, comply with our legal and accounting obligations, resolve disputes, and enforce our agreements. Order and transaction records are generally retained for accounting and tax purposes as required by law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights and Choices

Depending on your location, you may have the right to:

Access, correct, or update your personal information
Request deletion of your personal information
Opt out of marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly
Object to or restrict certain processing of your information

Residents of the European Economic Area (EEA) and United Kingdom: You have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or port your personal data, and the right to withdraw consent at any time. Our legal basis for processing your information includes your consent, the performance of a contract (fulfilling your order), and our legitimate business interests.

Residents of California: You have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the “sale” or “sharing” of personal information (we do not sell your personal information). We do not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us using the information in Section 11 below. We may need to verify your identity before fulfilling your request.

8. Shipping and International Data Transfers

Physical products purchased through the Site currently ship within the United States only. If we offer digital products (such as downloadable PNG artwork) in the future, those products may be purchased and delivered to customers outside the United States, including the European Economic Area (EEA) and United Kingdom.

If you are located outside the United States and purchase a digital product, or otherwise interact with the Site, please be aware that the information you provide to us may be transferred to, stored, and processed in the United States, where our servers and service providers are located. By using the Site, you consent to this transfer.

9. Children's Privacy and Age Requirements

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information.

To make a purchase on the Site, you must be at least 18 years old, or the age of majority in your jurisdiction, or be completing the purchase with the involvement and consent of a parent or legal guardian. We reserve the right to cancel or refuse any order that we believe was placed by a minor without appropriate parental involvement.

10. Third-Party Links

The Site may contain links to third-party websites, including our social media pages (Facebook, Instagram, YouTube). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Arnaez Studios LLC — OhMyStickers
Hialeah / Miami, FL 33016
Email: info@ohmystickers.com
Phone: +1 (954) 789-6426

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the updated policy on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

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